Browsed by
Category: Education

Digital Banking Framework Boosts Financial Access

Digital Banking Framework Boosts Financial Access

The financial world is changing fast with the rise of Digital Banking. This change is reshaping how we talk and work with banks. The Central Bank of Sri Lanka has stepped up. They launched a big plan for Digital Banking. It aims to make financial services available to more people in the country. This plan started with a new law, the Central Bank of Sri Lanka Act No. 16 of 2023, in September 2023.

Today, about 31% of adults around the globe don’t have bank accounts. But, the rise of tech like mobile money shows a bright future. Sri Lanka is leading the charge in this change. The country’s policies focus on making banking accessible for everyone. With digital tools, Sri Lanka wants to help the 1.7 billion unbanked adults. Many of these people already have a mobile phone, a key tool for growth.

Central Bank Introduces Digital Banking Framework to Enhance Financial Inclusion

The Central Bank is working hard to improve digital tools and create solid banking rules. This is to keep the economy stable. Thanks to these efforts, the Sri Lankan rupee is stronger, and the country’s reserves have grown since March 2023. Another move is making the Sri Lanka Deposit Insurance Scheme stronger with World Bank’s help. This shows a deep commitment to protecting customers and boosting the banking world.

To support this goal, the Central Bank introduced a new Digital Banking Framework. It lays out clear rules and guidelines. This shift has led to easier monetary policies. For example, there were cuts in policy interest rates and limits on rates for some loans in late 2023. In 2023, rates dropped by 650 points, and another 50 points in March 2024. These changes are about making it easier to get credit and grow the economy. They show that digital banking is key to the future of finance.

The Evolution of Banking Toward Digital Financial Inclusion

The Evolution of Banking has changed from Traditional Banking Models to advanced digital platforms. This brings a new era of Digital Financial Inclusion. Around the world, banks are now focusing on User-Friendly Banking Solutions. These solutions improve Customer Experience and Accessibility in Banking. Thanks to technology and policy improvements, we’re moving toward a more inclusive financial world.

The Shift From Traditional to Digital Banking Models

Digital platforms lead today’s banking innovations. Traditional banking, with its limits, is making way for digital banking solutions. This change means banking services are available anytime, improving convenience and availability drastically.

Advent of Mobile and Internet Banking Services

The rise of mobile and internet banking services is a key development. These services use technologies like biometric security and real-time notifications. They make banking more convenient, secure, and trustworthy. Central banks worldwide are supporting digital banking, speeding up its growth and use.

Improved Accessibility and Customer Experience

Digital banking has made services more accessible for everyone. Innovations like peer-to-peer payments and digital wallets have transformed how we bank. Now, even those in remote areas or previously underserved groups have better access, promoting financial inclusion.

Aspect Traditional Banking Digital Banking
Accessibility Limited by location and time 24/7 accessibility, global reach
Customer Experience Standardized services Personalized, user-friendly solutions
Innovation Incremental improvements Rapid, technology-driven changes

This evolution merges technology with finance, showing a move toward more flexible, efficient banking. The path of banking innovation is still unfolding, promising a bright future for financial services.

Central Bank Introduces Digital Banking Framework to Enhance Financial Inclusion

The Central Bank of Sri Lanka is leading the way with Digital Banking Regulations to improve access to financial services. It’s using technology’s power to make finance more available to everyone. A digital banking framework has been rolled out to help more people get banking services.

This framework focuses on bringing new financial products to those without bank accounts or with limited banking access. It aims to create a supportive space for financial tech innovations. This way, every citizen can access banking that’s both safe and affordable.

The FinTech Regulatory Sandbox, launched in 2019, was a big move by the Central Bank. It’s a space where new tech can be safely tried out. This helps companies bring new services to the public faster and with fewer risks.

According to the Central Bank, this initiative aligns with the broader goal of transitioning to a less-cash society, supported by digital solutions that enable efficient financial intermediation and higher levels of financial inclusion.

Central Bank statistics show the positive effects of these moves. For example, adjusting policy interest rates has helped keep the economy stable. Stability is key for the growth of digital finance in the long term.

  1. Facilitation of innovations in financial products and services.
  2. Reduction in transaction costs and improvement in service delivery.
  3. Creation of opportunities for the unbanked to participate in the financial system.

Through its focus on digital banking regulations, the Central Bank is boosting economic growth and making financial inclusion a reality for all in Sri Lanka. These actions highlight how digital advancements can lead to a financial system that’s fair for everyone.

Key Benefits and Features of Digital Banking Solutions

Digital banking changes how people access and use money. It integrates Mobile Banking Empowerment, Innovative Banking Features, and Cost Saving in Banking. These changes much improve how banks work and serve us.

Mobile Banking and User Empowerment

Mobile banking lets people handle their money easily and safely. Its popularity has grown a lot, helping banks reach more people. For example, the State Bank of India’s YONO app got over 26 million users in 18 months. Systems like these make banking available to everyone and give users more control.

Cost Saving and Efficiency for Financial Institutions

Going digital helps banks save a lot. They make more money and spend less by using digital tools. Digital banking also cuts down manual work. This means banks can offer better deals, showing the big benefits of going digital.

Innovative Banking Features Fueling Financial Inclusion

Digital banking is not just for basic banking. It lets people open accounts quickly from anywhere. This is key to helping more people use banking services. Banks use smart tech to make services fit each user better. This makes customers happy and helps banks reach more people.

Digital banking offers many services, from paying bills to getting investment advice. It opens banking to more people, helping the economy grow.

Feature User Impact Efficiency Gain
Mobile Banking Apps Enhanced Accessibility Reduction in Physical Branch Visits
Digital KYC/AML Protocols Instant Account Setup Reduced Operational Hassle
AI-driven Personalization Tailored Financial Advice Improved Customer Retention

Digital Banking Solutions create a new way to manage money. They make financial services available to more people. This helps achieve goals for global development and fairness.

Expanding Financial Access through Digital Infrastructure and Policy

Our world is now digital, and having access to financial services is key to growing the economy. Many countries have invested heavily in improving their digital setups. This is so people everywhere, especially in less developed places, can use these services. Places like China, Egypt, and Mexico have seen big investments, aiming to make banking and payments online easier for everyone.

Creating policies tailored for digital finance is another big step. The Digital ID Working Group pushes for using digital IDs. This helps users interact with financial services safely and smoothly. It opens doors for more people to participate in banking without worry. Guidelines like the Toolkit for Regulatory Authorities show how these steps can make a big difference.

Digital platforms, like M-Pesa in Kenya, show how impactful online banking can be. It has made a big difference in Kenya, where many people use their phones for banking. Such success stories are what OMP Sri Lanka focuses on sharing. They keep an eye on significant trends, including Sri Lanka’s economic crisis. These efforts point out how a stable economy with wide financial inclusion is within reach. All it takes is continuous work on policies and infrastructure.

Hans Wijayasuriya Named Chief Digital Economy Advisor

Hans Wijayasuriya Named Chief Digital Economy Advisor

Dr. Hans Wijayasuriya has been appointed as Sri Lanka’s Chief Advisor to the President on Digital Economy. His 30-year telecom career at Axiata and Telekom Malaysia positions him well for this role. This appointment marks a crucial step towards digital transformation in various sectors.

Axiata's Hans Wijayasuriya Appointed Chief Digital Economy Advisor

In 2024, Dr. Wijayasuriya received the GSMA Chairman’s Award for his mobile industry contributions. His expertise is expected to boost connectivity and economic modernization in Sri Lanka. He will play a key role in shaping the nation’s digital future.

Key Takeaways

  • Dr. Hans Wijayasuriya appointed as Chief Advisor to the President on Digital Economy
  • Over 30 years of experience in the telecommunications industry with Axiata and Telekom Malaysia
  • Received GSMA Chairman’s Award in 2024 for contributions to the global mobile industry
  • Expected to drive digital transformation initiatives and strengthen digital frameworks across sectors
  • Appointment marks a significant step towards a digital economy in Sri Lanka

Veteran Telecommunications Executive Appointed to Key Advisory Role

Dr. Hans Wijayasuriya is now Sri Lanka’s Chief Digital Economy Advisor to the President. His vast experience in digital solutions is expected to boost economic development. This move aims to strengthen the country’s digital frameworks across various sectors.

innovation ecosystem Sri Lanka

Dr. Hans Wijayasuriya’s Extensive Experience in Digital Solutions

Dr. Wijayasuriya brings rich knowledge to his new role. He was CEO of Telecommunications Business at Axiata Group Bhd. His expertise has helped grow digital economies.

His experience spans organizations like the University of Bristol and True Corporation. True Corporation is the most sustainable telecom company globally, according to S&P Global. Dr. Wijayasuriya has also served on various Board Investment Committees.

Expected to Drive Initiatives to Strengthen Digital Frameworks Across Sectors

As Chief Digital Economy Advisor, Dr. Wijayasuriya will lead initiatives to improve Sri Lanka’s digital landscape. He aims to create a thriving innovation ecosystem. His focus will be on strengthening digital frameworks in government services, finance, and healthcare.

Dr. Wijayasuriya will work on building strong public-private partnerships. This will help create a solid digital infrastructure for economic growth. His appointment is a big step towards making Sri Lanka a digital economy leader.

Axiata’s Hans Wijayasuriya Appointed Chief Digital Economy Advisor

Dr. Hans Wijayasuriya is now the Chief Advisor to the President on Digital Economy. The Presidential Media Division made this announcement. He brings over 20 years of experience in digital and telecommunications across Asia.

Transition from Role as CEO of Telecommunications Business and Group Executive Director at Axiata Group Bhd

Dr. Wijayasuriya will leave his role at Axiata Group Bhd in January 2025. He has been with the company for 30 years. Under his leadership, Dialog Axiata became a key player in Sri Lanka’s telecommunications market.

Axiata Group serves over 150 million customers in several countries. These include Malaysia, Indonesia, Bangladesh, Sri Lanka, and Cambodia. The group has contributed to Sri Lanka’s digital infrastructure development.

Dr. Wijayasuriya has received recognition for his work in the global mobile industry. In 2024, he won the GSMA Chairman’s Award. He has also served on the GSMA board of directors.

Appointment Announced by Presidential Media Division

The PMD’s announcement shows the government’s focus on digital growth. Dr. Wijayasuriya’s expertise will help strengthen Sri Lanka’s digital frameworks. This move aims to support the country’s economic modernization and growth.

His knowledge in telecommunications and technology will be valuable. The government expects to improve various sectors through digitization. This aligns with Sri Lanka’s efforts in strengthening its digital frameworks.

Mandate to Enhance Connectivity and Support Economic Modernization

Dr. Hans Wijayasuriya will lead Sri Lanka’s digital transformation as ICTA’s Non-Executive Chairman. He’ll oversee the digital transformation framework’s planning and implementation. This aligns with the government’s goal to accelerate the digital economy.

The government aims to improve citizens’ lives through Digital Public Infrastructure. This initiative promotes inclusivity and sustainable growth. Dr. Wijayasuriya’s expertise will modernize education, healthcare, and finance sectors.

His leadership at Dialog Axiata made it a key player in Sri Lanka’s telecommunications market. At Axiata Group, he served over 150 million customers across multiple countries.

Leading the Board of ICTA as Non-Executive Chairman

As ICTA’s Non-Executive Chairman, Dr. Wijayasuriya will guide efforts to enhance connectivity. He’ll support economic modernization through capacity building initiatives. This ensures necessary skills and infrastructure for digital transformation.

Challenges include updating Sri Lanka’s digital infrastructure and addressing cybersecurity concerns. Establishing appropriate regulatory frameworks is also crucial.

Future Executive Leadership Roles in Digital Economy Institutional Framework

Dr. Wijayasuriya will take on executive leadership roles in the digital economy framework. These positions will follow relevant legislative enactment. He’ll contribute to modernizing the economy and improving Sri Lankan citizens’ lives.

His decision to leave Axiata in January 2025 shows commitment to Sri Lanka’s digital agenda. This move will allow him to focus on driving the country’s digital transformation forward.

Sri Lanka’s GDP Contracts by 7.8% in 2022; Recovery Ahead

Sri Lanka’s GDP Contracts by 7.8% in 2022; Recovery Ahead

The Sri Lankan economy shrank by 7.8% in 2022 amid an unprecedented crisis. Industry suffered the most, contracting by 16.0%. Agriculture also declined, shrinking by 4.6% that year.

Inflation skyrocketed from 5.9% in 2021 to 46.4% in 2022. This led to a 9.0% drop in private consumption. The central bank hiked policy rates by 1,050 basis points to fight inflation.

Gross capital formation fell by 24.9% in 2022. This further added to the economic downturn. However, signs of slow recovery are emerging.

The fiscal deficit decreased to 10.2% of GDP in 2022. Government spending fell from 15.6% of GDP in 2021 to 14.6% in 2022. Revenue remained steady at 8.3% of GDP.

Protecting the poor is vital during this crisis. They’ve been hit hardest by economic troubles. Recovery may take time, but targeted reforms can help.

International support, like the FAO and Norad fisheries project, is crucial. With these efforts, Sri Lanka can build a more stable future.

Key Takeaways

  • Sri Lanka’s GDP contracted by 7.8% in 2022, with industry and agriculture sectors significantly affected.
  • Inflation soared to 46.4% in 2022, leading to decreased private consumption and increased policy rates.
  • The fiscal deficit narrowed to 10.2% of GDP in 2022, and government recurrent expenditure decreased.
  • Protecting the poor and vulnerable is crucial as Sri Lanka navigates the economic crisis.
  • Gradual recovery is expected with targeted reforms and international support.

Economic Crisis and Contraction in 2022

Sri Lanka faced a severe economic crisis in 2022. The country’s GDP contracted by 7.8%. This crisis stemmed from pre-existing vulnerabilities, policy missteps, and external shocks.

Foreign currency reserves dwindled, causing scarcity of essential goods. An acute energy crisis worsened the country’s fiscal challenges. These factors left Sri Lanka ill-prepared to handle the economic storm.

Factors Contributing to the Economic Crisis

The Sri Lankan rupee depreciated by 44.8% year-on-year in 2022. Inflation rates soared to 46.4%. The country heavily relied on indirect taxes for revenue.

State-owned enterprises (SOEs) were loss-making and depended on government financing. Guaranteed SOE debt totaled 5.6% of GDP by the end of 2022.

Impact on Various Sectors and Living Standards

The crisis affected many sectors. Industry contracted by 16.0%, agriculture by 4.6%, and services by 2.0%. Construction, manufacturing, real estate, and financial services were hit hard.

The human cost was devastating. Half a million jobs were lost. Food insecurity and malnutrition increased. Poverty rates doubled and inequality widened.

Some sectors showed resilience. Smallholders in the Climate Smart Irrigated Agriculture Project saw income improve by 13%. This contrasted with a 19% drop for non-participating households.

The government is now focusing on debt restructuring and reforms. They aim to stabilize the economy and foster recovery. Support from the IMF and international partners is crucial.

The road ahead is challenging. However, resilient sectors and targeted interventions offer hope. A gradual turnaround may be possible with continued efforts.

Fiscal Challenges and Reform Measures

Sri Lanka faces major fiscal challenges amid its economic crisis. The Treasury ran a primary budget deficit of 5.7% of GDP in 2021. The government has taken steps to address these issues through reform measures.

Tax cuts from 2019 have been reversed. Partnerships focusing on precision agriculture are being developed to boost productivity. These efforts aim to promote sustainable practices in the agriculture sector, which shrank by 4.6% in 2022.

Reversal of Tax Cuts and IMF Extended Fund Facility Arrangement

The IMF’s Extended Fund Facility arrangement approval is a crucial step for Sri Lanka’s economy. This bailout package aims to help regain macroeconomic stability. The government is implementing structural reforms to enhance revenue and stabilize the economy.

These reforms include cost-reflective utility pricing and changes in trade and investment. State-owned enterprises and social protection systems are also being reformed. These measures are designed to address the country’s fiscal challenges effectively.

Debt Restructuring Efforts and Stabilization

Sri Lanka is working on debt restructuring with external creditors. In July 2023, Parliament approved a domestic debt restructuring strategy. This shows the country’s commitment to economic recovery.

These adjustments may initially impact growth, poverty, and inequality. However, they’re necessary to correct imbalances and regain access to international financial markets. The Climate-Smart Agriculture Investment aims to strengthen farming against climate change impacts.

There are signs of hope for Sri Lanka’s economic recovery. The Agriculture Sector Modernization Project generated about $141 million in new export earnings. The Climate Resilience Multi-Phase Program helped 11.5 million people across 22 districts.

Shehan Karunatilaka’s 2022 Booker Prize win for “The Seven Moons of Maali Almeida” brought international recognition to Sri Lanka. This literary success offers a glimmer of hope amid the country’s economic challenges.

Sri Lanka Passes Bill Allowing Government to Remove Posts

Sri Lanka Passes Bill Allowing Government to Remove Posts

Sri Lanka’s parliament has passed the controversial Online Safety Bill. It gives the government broad powers to regulate online content and social media platforms. The bill allows a commission to order the removal of “prohibited statements” and pursue legal action against publishers.

The legislation passed with 108 votes in favor and 62 against. It comes as Sri Lanka tries to recover from a severe economic crisis. Last year, protests demanding reform led to the ousting of top leaders.

Sri Lanka Passes Bill Allowing Government to Remove Online Posts

Those found guilty of publishing prohibited content face hefty fines and up to five years in prison. International organizations worry these restrictions could weaken governance and increase corruption. Tech giants warn the bill could harm Sri Lanka’s digital economy.

The bill’s passage raises fears about Sri Lanka sliding towards authoritarian rule. UN experts caution it could suppress dissenting voices. Concerns persist about the bill’s impact on freedom of expression and press freedom.

This comes as Sri Lanka prepares for presidential elections later this year. The new law could affect Sri Lanka’s evolving digital landscape. Many worry about its long-term effects on democracy and free speech.

Key Takeaways

  • Sri Lanka’s parliament passes the Online Safety Bill, allowing government control over online content and social media.
  • The bill empowers a commission to order the removal of “prohibited statements” and take legal action against publishers.
  • Critics warn the bill could stifle dissent, undermine the digital economy, and lead to authoritarian rule.
  • Sri Lanka is still recovering from a severe economic crisis and political upheaval in 2022.
  • Concerns persist about the bill’s impact on freedom of expression and press freedom as Sri Lanka prepares for presidential elections.

Sri Lanka’s Controversial Online Safety Bill

Sri Lanka’s Online Safety Bill has sparked controversy due to its potential impact on digital rights and free speech. The bill aims to regulate internet content and remove posts deemed “prohibited statements.”

It was published on September 18, 2023, and tabled in Parliament on October 3, 2023. The bill proposes a government-appointed commission to oversee online content regulation.

Key Provisions of the Bill

The bill proposes a five-member Online Safety Commission appointed by Sri Lanka’s Executive President. This commission would have the power to remove content and block access to accounts.

The bill sets harsh penalties for online posts, including up to 20 years imprisonment. This has raised concerns about the severity of punishments for online activities.

Online Safety Bill protests in Sri Lanka

The proposed legislation outlines various offenses with punishments including imprisonment and fines. These are detailed in the table below:

Offense Punishment
Sharing prohibited statements Up to 5 years imprisonment and/or fine
Failure to comply with commission orders Up to 2 years imprisonment and/or fine
Repeated violations Up to 20 years imprisonment and/or fine

Opposition and Criticism from Media and Civil Rights Groups

Media, internet, and civil rights groups strongly oppose the Online Safety Bill. They argue it would undermine freedoms and create a chilling effect on free speech.

From October 3rd to 17th, 2023, 45 petitions challenged the bill’s constitutionality. This highlights widespread concern over its impact on digital rights and self-censorship.

The Asia Internet Coalition, representing major tech companies, warns the bill could harm Sri Lanka’s digital economy. It may also deter foreign direct investment.

Journalists fear the bill could severely impact their work. This could lead to self-censorship and the closure of news websites.

Despite the Supreme Court’s 2023 verdict, many fundamental flaws remain unaddressed. These include provisions for an opaque regulatory body without independent oversight.

The bill could worsen Sri Lanka’s economic crisis. It may have far-reaching effects on platform accountability and internet regulation in the country.

Sri Lanka Passes Bill Allowing Government to Remove Online Posts

Sri Lanka’s parliament passed the controversial Online Safety bill with a majority vote. Opposition parties, media groups, and civil rights activists raised concerns. The bill aims to tackle online fraud, cyber harassment, and data theft.

Critics fear it could limit free speech and press freedom. The government claims it will protect user privacy and national security.

Government’s Justification for the Bill

Public Security Minister Tiran Alles introduced the bill to fight rising online crimes. In 2022, over 8,000 complaints about online offenses were filed with Sri Lankan police.

These included sexual abuse, financial scams, and cyber harassment. Alles stated the bill wasn’t meant to harass media or political opponents.

Concerns over Freedom of Expression and Press Freedom

Rights groups worry about the bill’s impact on internet freedom. They fear it could suppress anti-government protests. US Ambassador Julie Chung urged transparency to protect people’s voices.

The International Federation of Journalists criticized the proposed commission. They say it’s controlled by the President, opposing true press freedom. This contradicts the need for a self-regulating media system.

Key Statistics Details
Online Safety Bill Vote Passed with 108 votes in favor, 62 against in the 225-member parliament
Online Crime Complaints (2022) More than 8,000 complaints filed, including sexual abuse, financial scams, cyber harassment, and data theft
Sri Lanka’s Debt Crisis Declared bankruptcy in 2022 with over $83 billion in debt, more than half owed to foreign creditors
IMF Bailout Package Agreed to a $2.9 billion bailout package for Sri Lanka
Upcoming Presidential Election Scheduled to be held later this year

Conclusion

Sri Lanka’s Online Safety Bill has sparked debate about freedom of expression. Critics worry it gives authorities too much power to censor content. The government says it’s needed to fight online crimes.

The bill’s restrictions may discourage tech giants from investing in Sri Lanka. This could slow economic growth and technological progress. Many question the government’s ability to judge truth from falsehood.

The bill is a hot topic as Sri Lanka nears its presidential election. Public discontent is already high due to new taxes and rising energy costs. Religious diversity may be at risk if certain voices are suppressed.

Sri Lanka must carefully weigh the bill’s consequences. A balanced approach is needed to protect citizens’ rights and support the digital economy. The country should aim for transparency, accountability, and free expression.

Union Assurance Named Best Digital Insurer Sri Lanka 2024

Union Assurance Named Best Digital Insurer Sri Lanka 2024

It’s key to recognize firms that excel in the Sri Lankan Insurance Industry’s digital evolution. Union Assurance has earned the title of Best Digital Life Insurer in Sri Lanka for 2024. This award came from the Global Business & Finance Magazine Awards. This honor spotlights Union Assurance’s role as a leader in the field. It shows their dedication to blending top-notch digital tech into life insurance for their customers.

Union Assurance Crowned Best Digital Life Insurer of Sri Lanka 2024

Union Assurance’s commitment to excellence in digital insurance stands out with this award. They have not just reached a high standard in the market with their Clicklife App but have also introduced a digital loyalty rewards program. By promoting a healthier lifestyle through rewards, and with innovative apps, Union Assurance is leading the way in InsurTech.

Union Assurance’s move towards digital innovation has gained much praise within the insurance community. Their joint work with Munich Re in automating financial underwriting in Sri Lanka and Asia marks a big step. With the e-MER system, what once took days now takes only 15 minutes. This progress by Union Assurance is reshaping the Life Insurance industry in Sri Lanka. They are driving a future focused on customer care and high-tech services.

Revolutionizing the Insurance Sector: Union Assurance’s Digital Triumph

Insurance tech in Sri Lanka is advancing, thanks to Union Assurance’s efforts. The company’s achievements were recognized at the Global Business & Finance Magazine Awards. This shows how much the insurance sector is changing.

The Global Business & Finance Magazine Awards Recognition

Union Assurance won the Best Digital Life Insurer of 2024 award. This highlights their work in digital transformation, improving customer experience, and innovating financial services. It shows their leadership in using advanced insurance technology.

Pioneering Digital Transformation in Sri Lankan Insurance

Union Assurance is changing the game with its Clicklife app. This life insurance app lets users manage their policies easily on their phones. It includes tech like an AI-driven calorie counter. This improves the customer experience by meeting modern needs.

Company Award Feature Highlight
Union Assurance Best Digital Life Insurer 2024 Clicklife app, AI-driven features
Teejay Group Profit after Tax LKR 0.9 Bn Leading textile innovation
Neptune Recyclers Gold Award for Waste Management Environmental sustainability focus
Sri Lanka Ports Authority Subsidiary Milestone Commemoration Enhancements in port operations

Digital transformation at Union Assurance goes beyond. It focuses on security, efficiency, and ease of access. This marks a new era for life insurance and financial services innovation in Sri Lanka.

Union Assurance Crowned Best Digital Life Insurer of Sri Lanka 2024

Union Assurance has taken a big step in digital progress. They won the ‘Best Digital Life Insurer – Sri Lanka 2024’ title. This award was given by the Global Business and Finance Magazine Awards. It shows the company’s dedication to using InsurTech like Financial Underwriting Automation and Digital Medical Records. These innovations help improve the Customer Experience.

Union Assurance made a big leap by introducing the Electronic Medical Examination Report (e-MER). This trimmed down the policy issuance process to just 15 minutes. Moreover, the Clicklife App has been launched. It’s seen as the most complete life insurance app in Sri Lanka. This app provides easy and customized services to users.

Union Assurance also started the industry’s first Digital Loyalty Rewards program. This program adds real value to how they keep and attract customers. Their leading work is changing the usual ways of underwriting. It also moves customer service to be quicker and more adaptable.

Union Assurance recognized for driving digital transformation and revolutionizing the Life Insurance industry through technology and customer-centric initiatives.

To learn more about how Union Assurance leads in life insurance with their innovative work, click here for our detailed coverage on their newest projects.

Initiative Impact Launch Year
Financial Underwriting Automation Enhanced speed and accuracy in risk evaluation 2024
e-MER Implementation Reduced policy issuance time to 15 minutes 2024
Clicklife Mobile App Comprehensive access to policy management 2024
Digital Loyalty Rewards Enhanced customer retention and engagement 2024

The digital tools and programs created by Union Assurance are groundbreaking. They not only lead in Sri Lanka but also set a global example. These efforts push the insurance industry to blend technology with traditional practices.

Innovative InsurTech: The Hallmarks of Union Assurance’s Success

Union Assurance is a leader in insurance technology in Sri Lanka. It has made a big impact with the Union Assurance Clicklife App. This app has created a new and easy way for people to deal with insurance.

Clicklife App: Sri Lanka’s Comprehensive Life Insurance Solution

The Union Assurance Clicklife App is changing how insurance works. It has an AI-Driven Calorie Counter and Digital Loyalty Rewards. These features make it easy to stay healthy and get rewards for it.

This app is part of a big plan to make insurance better by focusing on the users. Making strong systems is key, especially when dealing with natural disasters. These challenges show why we need reliable insurance services.

Automated Financial Underwriting Making Headlines in Asia

Union Assurance has made getting insurance faster with automated financial underwriting. This is the first time it’s been done in Asia. Working with companies like Munich Re has allowed them to offer personalized coverage. This sets new highs in what insurance companies can do.

Feature Description Impact
AI-Driven Calorie Counter Tracks user’s calorie intake and suggests health plans. Improves personal health management and policy personalization.
Digital Loyalty Rewards Rewards programme for maintaining healthy habits. Encourages long-term customer retention and engagement.
Automated Financial Underwriting Uses technology to streamline policy application processes. Reduces time from days to minutes, enhancing customer satisfaction.

The partnership with SLT-MOBITEL and using payment solutions like mCash has made things easier. This shows Union Assurance’s promise to offer full coverage conveniently. It’s part of a big plan to help Sri Lanka have better financial security.

The Future of Union Assurance: Advancements and Customer-Centricity

Union Assurance is all about Protecting Lives and Enriching Well-Being in Sri Lanka. Under CEO Senath Jayatilake, Union Assurance focuses on using Robust Technological Infrastructure. This helps improve how customers experience their services. They aim to offer Premier Insurance Solutions that provide Tailored Coverage. This matches the evolving needs of their clients perfectly.

Union Assurance is known for putting customers first. This focus makes it a leader in the insurance field. A digital-first mindset ensures ongoing innovation. Thus, Union Assurance can deliver advanced services that meet today’s demands. By including the latest technology in their services, they create a complete ecosystem. This approach solidifies their position in the industry. It also strengthens their promise to protect their customers’ financial future.

The growth of global trade, including a 15% rise in exports in early 2023, supports Union Assurance’s success. Their progress impacts the financial sector and boosts the nation’s economic recovery. Union Assurance’s continuous innovation and growth set an example in digital transformation within the insurance industry.